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InkPal Support

We're here to help. Most answers are below — if not, just email us.

Have a question, bug report, or feedback?

Email InkPal Support

Subscriptions & billing

How do I cancel my subscription?

Subscriptions are managed by Apple, not by InkPal. To cancel:

  1. Open the Settings app on your iPhone.
  2. Tap your name at the top, then Subscriptions.
  3. Select InkPal and tap Cancel Subscription.

You'll keep access until the end of the current billing period.

How do I get a refund?

Refunds for App Store purchases are handled by Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, find the InkPal charge, and request a refund. If you need help, email us and we can guide you through it.

Using the app

The AI returned an error or empty response.

This usually means a temporary network or server issue. Try again in a few seconds, switch networks (Wi-Fi ↔ cellular), or force-quit and reopen the app. If it keeps happening, email us with the prompt or mode you were using.

Why does the AI sometimes refuse my prompt?

InkPal is built for uncensored creative writing, but a small number of categories are always off-limits (e.g. content involving minors, real-person sexual content, or other content prohibited by law). Rephrasing the scene with fictional, adult characters usually works.

How do I switch between writing modes?

From the home screen, choose Story Mode, Role-Play Mode, or Chat Mode. Each mode is tuned for a different writing flow — you can switch any time without losing existing work.

Can I export or back up my stories?

Your stories are stored locally on your device. Use the share / export option inside a story to copy text or save it out. We recommend keeping a backup of long-form work outside the app.

Privacy & data

Is my writing private?

Yes. Stories are stored locally on your device. Prompts sent to our AI are processed anonymously and are not retained after a response is generated, and are never used to train AI models. Full details: Privacy Policy.

How do I delete my data?

Because all content is stored on your device, deleting the app removes your data. To erase content selectively, delete individual stories or chats inside the app.

Still need help?

Email inkpalapp@gmail.com. We usually reply within 1–2 business days. When reporting a bug, please include your iPhone model, iOS version, and the steps to reproduce — it helps us fix it faster.