This Privacy Policy explains how our application (the "App") collects, uses, and shares
information. By using the App, you agree to the practices described below.
Information we collect
Information you provide: such as name, email address, account details,
feedback, or any information you choose to submit.
User content: content you create, upload, or otherwise provide in the App.
AI feature inputs: text you submit to generate content (such as prompts, instructions, and messages for story writing or roleplay). This data is sent anonymously and is not linked to your identity.
Purchase and subscription information: Apple processes payments for
in-app purchases and subscriptions. We receive limited information such as your
subscription status, product identifiers, and transaction identifiers for verification
and account management.
Device and usage data: including device type, operating system, app version,
IP address, language, crash logs, diagnostics, and usage events.
Push notification data: device tokens used to deliver notifications (if enabled).
How we use your information
Provide, maintain, and improve the App and its features.
Personalize your experience and deliver relevant content.
Process and manage subscriptions and account status.
Communicate with you about support requests and service updates.
Monitor and analyze usage, performance, and security.
Comply with legal obligations and enforce our policies.
How we share your information
Service providers: we may share information with vendors that help us
operate the App (such as hosting, analytics, crash reporting, or customer support).
They are required to protect your information and use it only on our behalf.
AI processing: when you use AI writing or roleplay features, we transmit the text you submit (such as prompts and messages) to our privately hosted AI models running on Google Cloud Platform, solely for processing and generating the responses you request. Your data is not shared with Google or any other third party for their own purposes. Your data is not used to train or improve AI models. All data is encrypted in transit, and we do not store your prompts or generated content on our servers after processing is complete.
Apple: purchases and subscriptions are processed by Apple; we rely on
Apple-provided transaction and subscription status information for verification.
Legal and safety: we may disclose information if required by law, or to
protect the rights, safety, and security of users or the public.
Business transfers: information may be transferred as part of a merger,
acquisition, or asset sale.
With your consent: we may share information when you direct us to do so.
All third parties that receive data on our behalf are required to provide the same or
equivalent level of data protection as described in this policy.
Tracking and advertising
We do not sell your personal information. We do not use your personal information for
cross-app tracking or third-party advertising. If this ever changes, we will request
your permission where required and update this policy.
Data retention
We do not store personal data on our servers. All user content is stored locally on
your device. Data sent for AI processing is not retained after the response is generated.
Device and usage data collected for analytics and diagnostics is kept only as long as
necessary to improve the App.
Your choices and rights
Opt out of promotional communications by following the instructions provided.
Disable push notifications in your device settings.
Depending on your location, you may have additional rights under applicable law
(such as GDPR or CCPA).
Security
We use reasonable technical and organizational measures to protect your information,
including encryption of data in transit. Our AI infrastructure is hosted on
Google Cloud Platform, which provides industry-standard security certifications and
data protection. However, no security measure is perfect.
Children's privacy
The App is not directed to children under 13 (or the minimum age required in your
jurisdiction). We do not knowingly collect personal information from children.
If you believe a child has provided personal information, please contact us.
International transfers
Your information may be processed in countries other than your own. We take steps
to protect your information consistent with this policy.
Changes to this policy
We may update this policy from time to time. If we make material changes, we will
notify you by updating the effective date or by other appropriate means.
Contact us
If you have questions or requests regarding this policy, contact us at
inkpalapp@gmail.com.